Hi there!

Welcome to GoGo. We'll send you a few "getting started" emails over the next few days to bring you up to speed on common questions and the mission of our company. 

The Gazette is the main way we share company news with you! If you have something you'd like to share, please email cassy@gogograndparent.com.

Taking your first ride

Step One

Call 1 (855) 464-6872 at least 15 minutes before you want to get picked up. Listen to the menu and press the digit that does what you want to happen.

Press 1 for a car to your home.
Press 2 for a car to where we dropped you off last.

Press 0 to speak with an operator

Step Two

Stay on the line. we'll match you with a driver within two minutes (usually 30 seconds) and tell you the driver's name, car color, make/model and the last three digits of their license plate.

Step Three

KEEP YOUR CELL PHONE NEAR YOU. Turn the ringer all the way up and keep the line free in case your driver needs to reach you. We’ll call you when they’re 4 min away. It's not mandatory to have a cell phone to use GoGoGrandparent, but if you don't have one, be sure to tell us when you register and a Professional Grandchild will help you figure out the best option.

Step Four (optional)

Contact your driver directly by calling 1 (855) 464-6872 and pressing 3 at any time. 

Did you know?

Other services

GoGo offers more than mobility:

Call 1 (855) 464-6872 and

Press 7 to learn more about meal delivery in your area. 

Press 8 to learn more about grocery delivery in your area. 

Just in case you haven't yet...

Meet Betty (she started this whole thing)

Betty started GoGoGrandparent! This whole thing was her idea. 

Her grandson showed up at her door after college and she took him in for three years. 

On a Sunday night over dinner after discussing his most recent failed project the conversation turned to transportation. Betty wanted to use Uber, but was uncomfortable with the idea of managing drivers she didn't know..

When told that there wasn't really a better way to do it she admonished: "Well, you should make that."  

We took her advice! On January 4th, 2016 Betty took her first ride to and from CoCo's diner. She started taking rides everywhere and pretty soon one of her friends called her a 'Go Go Grandma'. The rest is history!

On behalf of all of us, thank you so much for your interest in GoGoGrandparent. Please take a note from Betty's book and tell us if there is ever anything we can do to help.

AARP Names GoGoGrandparent Innovation@50+ LivePitch Winner!

As announced by AARP: “For six years now, our LivePitch event has focused on putting a spotlight on innovative startups improving the lives of those people 50 and over, as well as their caregivers,” said Jody Holtzman, senior vice president, Market Innovation, AARP. “This year, we expanded from caregiving and health technology to also add financial technology. Five companies stood out from the 20 finalists we had pitching. We congratulate GoGoGrandparent and Golden as the Judges’ Choices, and Ever Safe, Siren Care and LifeSite as the Consumers’ Choices.”

Weekly Customer Kudos!

"I want to thank everyone at GoGo for their service this has saved my life and has given me my independence back. Every driver has been better than the last. GoGo is now part of my family" - Gloria E

"I never found a company so accommodating to grandparents and I have been 60 for a long time, 20 years to be exact! And I've never seen such a great company as this one" - R.E

"You have given me a new security. I have never been taken care of like this before. Thank you for being there and providing this service." She also said her drivers were incredible, both arriving within 5 minutes, taking the shortest route and assisting her in and out of the car. The second driver, that picked her up from the funeral, parked in an area so that she did not have to use the stairs. Both drivers made sure that she got in safely. She could not be happier with her experience, from the operators that answered her calls to the drivers that showed up. "You are worth every penny, and more. I have give your number to at least six friends. Please send me more cards so I can tell more people, You guys are the best" - Patsy T

"What I love about this service is that you are all very patient that really helps being a senior. You're very well spoken and that's obviously very nice as well." - Patricia G

Here are ways to spread the word about GoGo:

Give us a call at (855) 464-6872 to become a GoGoGrambassador and receive a special shipment of postcards to distribute to your community.

Click on the circles below to share us on Twitter or Facebook.